FAQ
If there is a damaged or defective product, you can save the picture of the damaged or defective product, contact us by email, and we will have a dedicated staff contact you
You can also log into your account and view the "orders" page to check your order status.
If you need to change your delivery address please visit our contact us page to notify us as soon as possible. You can do this at any time up until 24 hours before we dispatch your item(s). If your items have already been dispatched, changing your delivery address may not be possible or there may be a charge for arranging redelivery.
Refunds can only be issued via the method of the original purchase.
Depending on the card provider, it may take up to 5 working days for the credit to appear in your statements once the refund has been processed.